Daylight Educational and Charitable Trust

1. Introduction

This Refund and Cancellation Policy outlines the terms under which payments made to Daylight Educational and Charitable Trust for counseling, admission guidance, documentation support, or other related services may be refunded or cancelled.

By making a payment to the Trust, students and applicants agree to the terms stated in this policy.

2. Service Nature

Daylight Educational and Charitable Trust provides services such as:

Educational counseling

Admission guidance and support

Scholarship assistance

Documentation assistance

Career guidance

Most services involve administrative effort and professional support; therefore, certain payments may be non-refundable.

3. Cancellation Policy

Students may request cancellation of services under the following conditions:

Cancellation requests must be submitted in writing via email or official communication to the Trust.

Requests should include the student’s full name, registered phone number, and payment details.

Cancellation requests will be reviewed by the Trust management before approval.

4. Refund Policy

Refunds may be processed under the following circumstances:

Eligible Refund Situations

A refund may be considered if:

Payment was made due to a technical or duplicate transaction error.

The Trust is unable to provide the agreed counseling or guidance service.

Admission assistance service has not yet started and the student requests cancellation within the allowed time period.

Non-Refundable Situations

Payments are generally non-refundable in the following cases:

After admission processing has started

After documentation or counseling services have been provided

If a student withdraws voluntarily after receiving services

If admission is rejected by the college or university due to student ineligibility or incomplete documents

5. Processing of Refunds

If a refund request is approved:

Refunds will be processed within 7–15 working days.

Refunds will be issued through the original payment method whenever possible.

Any bank charges or transaction fees may be deducted from the refund amount.

6. Responsibility of Students

Students are responsible for:

Providing accurate personal and academic information

Submitting genuine documents

Meeting the eligibility criteria set by educational institutions

The Trust will not be responsible for losses arising from incorrect information provided by students.

7. Changes to Policy

Daylight Educational and Charitable Trust reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Updated policies will be published on the official website.

8. Contact for Refund Requests

For refund or cancellation requests, please contact:

Daylight Educational and Charitable Trust
Gola Road, Patna, Bihar, India
Email: daylightectrust@gmail.com

Phone: +91-8877786787